MacIver Dodge in Newmarket, Ontario - informed hubby that they had never heard of such a problem (I guess they haven't heard of a little thing called The Internet, where a quick search certainly shows that the problem DOES exist). When the problem continued and hubby called back they said to bring it in, they'd put it on the computer and see what the problem was. He took in both fobs tonight (as per their request) - THEY LOST MINE! They lost it, then said ... oh, did you give us 2??? !!! This isn't the first time their service has been less than stellar - I think I'm going to have to give them their own tag and start keeping track of the problems - I do hope they call and ask our opinion of their customer service, as I definitely have an opinion about THAT!
Signed, the fobless woman!
Edited to add --- they found my fob, and replaced both of them. Despite the warranty we had to PAY to have them reprogrammed. Only one fob was broken, but we still had to pay to have both of the new ones recoded - doesn't seem right, but at least we have 2 working fobs now!